We understand that you are eager to get your items as quickly as possible. We working hard to get your orders out on time after receiving your order.
- This temporary measure will see extended shipping times*
- VIP Shipping is for now not available at the checkout. If you do need your garments for a particular date, please get in touch and we will do our best to accommodate your request: contact@xiicstore.com
- We are now operating with one shipping option per location – as this allows us to maintain order processing times and reduce delays.
*these shipping times may still be subject to delays, depending on the volumes of orders we are experiencing.Â
DELIVERY INFO:
Shipping in Europe
These are the following carriers that we willl be using for shipping.
PostNL
| Shipping Options | Delivery Time | Price |
|---|---|---|
| Benelux | Delivery in 2 – 5 working days | € 6,95 |
| West – EU | Delivery in 3 – 7 working days | € 14,95 |
| International | Delivery in 4 – 14 working days | € 29,95 |
| Free Shipping | Order above € 100 (Benelux) | $0.00 |
DHL
| Shipping Options | Delivery Time | Price |
|---|---|---|
| Benelux | Delivery in 2 – 5 working days | € 8,95 |
| West – EU | Delivery in 3 – 7 working days | € 15,95 |
| International | Delivery in 4 – 14 working days | € 34,95 |
| Free Shipping | Order above € 100 (Benelux) | $0.00 |
International Shipping
DELIVERY SERVICE
All our (international) deliveries are handled by PostNL, DHL, UPS, FedEx, DPD, TNT, and More.
Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in the carrier makes sure to leave a card so that a re-delivery can be arranged, or you can collect from the depot or pick up point.
For both free and paid deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination. At XIIC we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the customs clearance of the destination country.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.
We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.
About International Shipping
Shipping Options & Costs
How to Order
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Returns & Exchanges
How to Return an Item
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How to Exchange an Item
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